Starcraft 2 game on chat
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If anyone claiming to be a GM doesn't match the details in this article, they are not official Blizzard Entertainment employees and should be reported.
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Some players attempt to use the authority of GMs to take advantage of others. Players that perform the following actions and behavior may receive an account penalty. GMs have a tag above their avatar, as shown below. Rarely, a GM may need to make themselves visible when contacting you. Official emails from Blizzard GMs come from If you doubt the authenticity of an email from a address, visit our Suspicious Emails and Phishing article for more information. Check both locations before resubmitting a ticket. You can also see ticket responses on your Ticket Status page. If a GM can't reach you in-game, or if the issue doesn't need further information, the GM may send an in-game mail to the character that submitted the ticket. If you don't see it, restore your UI to its default settings. Note: Some UI modifications can cause the GM Chat Request icon to be invisible. If someone claims to be a GM, but doesn't have that icon, report and block them. GMs have a tag next to their names in chat. This icon only appears if a GM is attempting to contact you, and its border flashes blue when a message is received. There are three ways a GM can contact you:Ĭlick on the GM Chat Request icon located in the upper right corner of your screen to open the GM Chat Window.
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If you need to reach customer support, contact us.Ī GM will never ask you to do anything that would compromise an account or its personal information.